Privacy Policy

Personal Information

When you create an account, place an order, or use our services, we collect information such as your name, email address, phone number, shipping address, and payment information.

Video Messages and Memories

We store video messages and shared memories (photos/videos) that you upload when creating gifts. These are stored securely and are only accessible through the unique gift link or QR code.

Usage Data

We collect information about how you interact with our platform, including pages visited, features used, and device information to improve our services.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Service Delivery

We use your information to process orders, deliver products, and provide access to your video messages and memories.

Communication

We may contact you about your orders, account updates, or important service changes. You can opt out of marketing communications at any time.

Improvement and Analytics

We analyze usage data to improve our platform, develop new features, and enhance user experience.

Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of service.

Vendors and Service Providers

We share necessary information with vendors to fulfill orders and with service providers (payment processors, shipping companies) to deliver our services.

Gift Recipients

When you create a gift, recipients can access the video message and shared memories through the unique gift link or QR code. They do not have access to your personal account information.

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Security Measures

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You can request deletion of your account and associated data at any time.

Third-Party Services

We use trusted third-party services for payment processing, hosting, and analytics. These services have their own privacy policies and security measures.

Access and Correction

You can access and update your personal information at any time through your account settings.

Data Deletion

You can request deletion of your account and personal data. Note that some information may be retained for legal or business purposes.

Opt-Out

You can opt out of marketing communications by updating your preferences in your account settings or clicking unsubscribe in emails.

Cookie Preferences

You can manage cookie preferences through your browser settings, though this may affect some functionality of our platform.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.